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FAQs
Frequently asked questions, briefly explained.
When can I expect to notice the first changes?
Experiences vary greatly from person to person. Some users report initial effects after a short time, while for others it takes several days. We recommend giving the body 3–7 days to adjust.
If you do not notice any change in sensation after two to three days, it may help to slightly reposition the chip (1–3 cm).
How long can I wear the e.CHI frequency chip?
Many people use the chip continuously for several days. In principle, it can be worn around the clock.
Note:
EnergyFriend: Remove at least 1 hour before going to bed.
SleepFriend: Apply approximately 1 hour before bedtime and remove in the morning.
If you feel that the chip is having too intense an effect, take a break.
Does the chip need to be removed overnight?
No, many bodily processes also occur at night. We only recommend removing the EnergyFriend before going to sleep.
Where do I correctly attach the chip?
For optimal support, the chip should be worn directly on the desired area of the body.
For holistic topics such as energy or sleep, we recommend key areas like the solar plexus or the 7th cervical vertebra.
Experience shows that vertical mounting often works well.
Does the chip have to be worn directly on the skin?
The best contact occurs on the skin. However, for sensitive skin, the chip can also be worn on a bandage, a close-fitting garment, or in a pocket.
What to do if you have sensitive skin or an intolerance to plasters?
Standard plasters should not be used in cases of known polyacrylate allergy.
We offer hypoallergenic adhesive plasters for this purpose.
For children, we recommend not sticking the chip directly onto the skin – it's better to stick it on a T-shirt or bodysuit.
How long does the e.CHI frequency chip last?
Many users report that the chip functions reliably for 6–9 months after initial use. After that, we recommend a replacement to ensure the best possible support.
Can I wear the chip while showering, bathing, or playing sports?
Yes – thanks to the material properties, this is easily possible. Afterwards, just briefly check that the plaster is still adhering well.
Are there situations in which the chip should not be used?
For mental health conditions, we recommend consulting your doctor or therapist. The use of our e.CHI frequency chips is not recommended for epilepsy, severe heart failure, after organ transplants, and for severe mental illnesses and mania.
Can the chip be "re-programmed"?
We currently do not recommend re-minting by third parties, as the technology is designed for long-term use.
Could I accidentally wash the chip?
No problem – the material is robust enough to withstand a wash.
How do I clean the chip?
The best way is with clean water and mild soap. Please do not use products containing silicone.
How should I store the chip?
Please keep the e.CHI frequency chip in a dry place, protected from light.
Can I pass the chip on?
Yes, many users share the chip within their family or with friends.
Can I wear multiple chips at the same time?
Yes, depending on their personal situation, some people use several e.CHI frequency chips in parallel.
Note:
SleepFriend and EnergyFriend should not be worn at the same time.
Can I wear location-specific chips in other locations as well?
In principle, yes, but the products are designed to work particularly well in certain regions.
How does the frequency information get into the chip?
The specific information on the e.CHI frequency chip is generated using a revolutionary frequency generator. This technology has been used for over 20 years in more than 2,500 practices in German-speaking countries and generates microcurrents, magnetic fields, and electromagnetic fields up to 1 billion Hertz.
Do other frequencies (mobile phone, WLAN, etc.) affect the e.CHI chip?
Based on current experience, everyday environments do not affect the chip.
We simply recommend not placing it on strong magnetic fields (e.g., large loudspeakers, induction fields).
Is the chip affected at airport security checkpoints?
So far, we are not aware of any cases in which a security check has affected the chip.